Keep Talking Services, founded by mental health nurse Alex Richardson, pairs health and social care students with people experiencing loneliness and poor mental health. After a decade working in the NHS, Alex launched the service to create meaningful conversations and reduce isolation within the community. But stepping into the voluntary sector also meant stepping into a world where fundraising suddenly became part of everyday life – something entirely alien to him.
Finding support at the right time
When one of Keep Talking’s early grant applications was unsuccessful, the funder suggested Alex explore mentoring. What felt daunting at first became an opportunity to get the support he needed.
He found Funding for All’s application process refreshingly simple: no complicated questions, just a clear form about the service and its ambitions. A prompt response led to a virtual meeting with Kerry, our Charity Chief Officer, whose welcoming approach reassured him that the programme was genuinely there to help.
“I didn’t feel like I was being screened or assessed.”
By the end of the conversation, Alex had been matched with a mentor.
A mentoring relationship that made things click
From the very first meeting, Alex felt that his mentor truly understood him and the heart of his service. Hearing encouraging words like “your idea is great” and “you’re going to do so well” gave him the motivation and confidence he needed.
The guidance he received was both practical and transformative:
- Honest, experienced insight into the third sector
- Encouragement that built confidence
- Tailored advice grounded in real expertise
- Support that adapted to his busy, often unpredictable schedule
Looking back, Alex describes his mentor as not just helpful, but “life-changing”. The support helped him grow as a leader and strengthened the foundations of his organisation.
More than just fundraising
For Alex, the Mentoring Programme was about much more than writing bids. It helped him grow personally and professionally, offering learning, guidance, and a space to reflect – all delivered by people who truly understand the realities of grassroots voluntary sector work.
He now recommends the programme wholeheartedly, saying he “cannot think of a single negative” about joining. His advice to other mentees?
- Take every opportunity – attend conferences, meet funders, join sessions
- Be open and honest – transparency helps tailor the support
- Speak up – if there’s something you want to learn, ask
- Embrace the flexibility – the mentoring adapts to your needs
A final encouragement
Alex once spoke to his local NHS Chief Executive about leadership. Her best piece of advice? Get yourself a mentor.
He did, and it changed everything.
Inspired by Alex’s story? Your organisation could achieve more with the right support behind you. Discover how our Mentoring Programme can help you develop your fundraising and make an even bigger.
